About Fusion’s Registrar Department

Our Registrar’s Office, based at our Headquarters in Grand Rapids, MI, serves as a vital support hub for all campuses nationwide. We are dedicated to maintaining accurate and up-to-date academic records for our students, working closely with campus administration to ensure each student’s academic history is properly documented.

With a strong commitment to academic integrity, we take pride in helping students meet Fusion’s graduation requirements. Our team conducts thorough record audits and issues diplomas once all criteria have been successfully met.

If you have any questions, we are happy to answer them. You may contact us during our office hours from 8:00 am – 5:00 pm ET at 616.301.1221 x3 or by email: registrar@viableenergynow.com.

Ordering a Fusion Credential

Fusion Academy and Futures Legacy students can order transcripts through Parchment by following the links below to set up or access their account.

Parchment is the most widely adopted digital credential service, allowing learners, academic institutions, and employers to request, verify, and share credentials in simple and secure ways. The platform has helped millions of people and thousands of schools and universities exchange more than 30 million transcripts and other credentials globally.

Parchment Services

Creating a Parchment Account

To create a Parchment account, click here.

Support resources: Click here for a video on how to create a Parchment account, or click here for a PDF guide.

  • Note: you must use Google Chrome on a laptop or desktop. Do not use a mobile device. Click here for a short, helpful video that will walk you through the process.
  • What is my Fusion campus? Fusion Academy – All Campuses located in Grand Rapids, Michigan
  • What is my registration code? You don’t need a registration code. Choose the “I do not have a registration code (provided by my school)” option instead.

Ordering a Transcript

Click here for a video on how to order a transcript from Parchment.

  • What is the typical turnaround time for requests? Requests are usually processed within 2-4 business days.

Download a Parchment Credential

Click here for a video on how to obtain the digital record requested.

  • Why have I not received my order (transcript or diploma reprint)? At times, some requests may be placed on hold. Reasons for a hold include:
    • Courses are still in progress/not completed
    • Missing learner information
    • Account Balance

Parchment Learners Support

Need more help? Watch this video: Parchment Learners-Support

 

Diplomas

Starting with the graduating class of 2025, diplomas will be distributed through Parchment.

Why the update? This new digital format offers several benefits:

  • Rapid Access: Students can access their digital diploma as soon as they’re ready (within 24 hours).
  • Easy Sharing: Digital diplomas can be easily shared with colleges, employers, and other institutions, providing a convenient option that’s increasingly recognized and preferred.
  • Long-Term Security: Digital diplomas are protected from loss or damage, ensuring students always have access to this important document.

What can the student expect?

  • Once the student’s courses are completed and closed out, the Registrar team will send the request to Parchment for processing.
  • Parchment will deliver both a hard copy of the diploma, as well as a digital copy.

Lost or misplaced your original, hard copy diploma? No problem! Just visit: Ordering a Replacement Diploma, and the steps will be outlined for you.

Registrar Department

Our Registrar team keeps Fusion student records up to date and is happy to assist. Contact us at 616.301.1221 x3 or registrar@viableenergynow.com, Monday–Friday, 8:00 AM–5:00 PM ET.

Click on the team member below to see their role and what Fusion campus states they support.

Nicole Glaser

Director of Registrar
Primary Designated School Official for SEVIS International Student Program
Campus Support: MD, MN, NJ, NY, TN, AZ, CA, CO, WA

Kristen Koval

Assistant Registrar
Campus Support: Fusion Global Academy, IL

Dara Meyers

Assistant Registrar
Campus Support: CT, FL, GA, MA, NC, PA, VA, Washington D.C.

Patty Ruelas

Assistant Registrar
Campus Support: Futures Legacy Campuses, TX

Noelle DelPreto

Assistant Registrar
Campus Support: CA (non-Legacy Campuses)

Request a Diploma Reprint

If you graduated prior to 2025 and need a reprint of your diploma, please set up your Parchment account. Once logged in, you will be able to choose which credential you would like to request-transcript or diploma re-print. Click here for a video that will walk you through the steps.

 

Course Catalog

Click here to view our digital course catalog.

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